Our Approach To Care
‘The Hybrid Model’
About Focus Home Care
At Focus Home Care, our care model is person-centred, celebrating the individuality and unique life circumstances of every person we support. Guided by the CQC’s “Right Care, Right Support, Right Culture” principles, we are committed to empowering individuals with choice, control, and independence in the comfort of their own homes. By partnering with housing associations and social landlords, we ensure safe, high-quality living environments that support independence and well-being.
Our Approach
We bring together a diverse and skilled team of care professionals, each dedicated to delivering exceptional, individualized care. Adapting to challenges such as staff shortages and evolving needs, we employ flexible and innovative care solutions to ensure seamless support. Our approach values inclusivity, excellence, and the optimal utilization of resources to meet the diverse needs of those we care for. By collaborating with housing associations and social landlords, we provide comprehensive support that integrates high-quality housing with tailored care services.
Hybrid Model of Care
Our hybrid model integrates varied staffing skills and evidence-based practices to provide tailored support for individuals, including those with learning disabilities, autism, and other complex needs. This adaptive model ensures a balance between meeting personal needs and addressing staffing requirements, while partnering with housing associations to deliver the best possible living arrangements.
Holistic Integration
We adopt a holistic approach to care, drawing from well-established care theories, including:
- Roper-Logan-Tierney Model of Nursing: Focusing on individualized activities of daily living.
- Dorothy Orem’s Self-Care Deficit Theory: Promoting independence by addressing areas where support is needed.
- Florence Nightingale’s Environmental Theory: Creating environments conducive to recovery and well-being.
Through collaboration with housing associations and social landlords, we enhance the living conditions and environments that contribute to the well-being of those we support.
Our Guiding Principles
- Empowerment and Autonomy: Encouraging individuals to actively participate in decisions about their care and life.
- Diversity and Respect: Honoring each person’s identity, preferences, and experiences.
- Flexibility in Service: Delivering responsive, tailored care that aligns with individual needs and preferences.
- Strength-Based Approach: Building on each individual’s strengths to foster confidence and independence.
- Inclusive Support Networks: Partnering with housing associations, families, and other networks to provide well-rounded care.
Staff Development
To deliver the highest standard of care, we invest in our team through comprehensive in-house training, including the Oliver McGowan mandatory training in autism and learning disabilities. This ensures our staff are equipped with the skills and understanding necessary to provide safe, compassionate, and person-centred care.
Promoting Independence
Our mission is to empower individuals to live as independently as possible in their own homes. Through strong partnerships with housing associations and social landlords, we provide not only tailored care but also access to secure, high-quality housing that fosters autonomy and dignity.
Tailored Support
We work closely with individuals to create personalized care plans that align with their goals, strengths, and aspirations. This tailored approach ensures that every individual receives the support they need to thrive while maintaining control over their own lives. Collaborating with housing associations, we create a seamless integration of care and accommodation that supports each individual’s unique needs.
Commitment to Quality Care
Our unwavering commitment to quality care is reflected in the continuous development of our staff and the personalized support we offer. By working with housing associations and social landlords, we ensure that our service users benefit from safe, well-maintained living environments that complement their care plans. We prioritize dignity, respect, and empowerment in every aspect of our care delivery.
Upholding Excellence
At Focus Home Care, we are proud to uphold an ethos of independence, dignity, and respect. Through close collaboration with housing associations and social landlords, we provide supportive and secure housing environments. Our focus remains on empowering individuals to live fulfilling lives, with an effective risk management system and involvement in crafting their care plans. We adhere strictly to safety and legal standards, using restraint only as a last resort.
Our dedication to excellence, independence, and person-centred care—combined with partnerships that provide high-quality housing—is at the heart of everything we do. At Focus Home Care, we aim to make every individual feel valued, respected, and empowered to lead their best lives.
Frequently Asked Question
What is the ‘Hybrid Model’ of care?
Our Hybrid Model combines different staffing skill sets and evidence-based care approaches into a single, flexible framework. Instead of rigidly assigning one type of carer to one type of task, we deploy a mix of professionals – support workers, senior carers, and clinical staff – who can adapt to the person’s changing needs throughout the day. This model also helps us manage workforce challenges like staff shortages without compromising quality.
How do established nursing theories apply to home care?
We draw on three well-known frameworks. The Roper-Logan-Tierney model helps us assess and support each person’s activities of daily living in a structured way. Orem’s Self-Care Deficit Theory guides us in identifying where someone needs help versus where they can be independent, so we don’t do more – or less – than is needed. Nightingale’s Environmental Theory reminds us that the physical environment matters, which is why our partnerships with housing associations are so central to what we do.
What does ‘Right Support, Right Care, Right Culture’ mean in practice?
This is the CQC’s guidance specifically for services supporting people with learning disabilities and autistic people. In practice, it means we design support that maximises each person’s choice and control (Right Support), deliver care that upholds dignity and human rights (Right Care), and build an organisational culture where staff are empowered to put the person first (Right Culture). It shapes everything from how we recruit staff to how we write care plans.
How do you minimise the use of restrictive practices?
We follow the principles of the national Restraint Reduction Network. This means we always look for the least restrictive way to support someone. Our staff are trained in NAPPI (Non-Abusive Psychological and Physical Intervention), which focuses heavily on de-escalation and prevention. Physical intervention is always a last resort, and every instance is recorded, reviewed, and used as a learning opportunity to prevent recurrence.
How do you match care staff to individuals?
Matching is a deliberate process, not a random assignment. We consider the person’s communication style, interests, cultural background, and specific support needs. We also factor in staff experience with relevant conditions. Where possible, we arrange introductions before care starts so the individual has a say in who supports them. Consistency of staffing is a priority because stable relationships lead to better outcomes.