Essex and London's Facilities

Area Manager - Nicolas Mateo

My name is Nicolas Mateo, and I have been a part of Focus Care Supported Living for the past six years. My career here began as a support worker, progressed to team leader, and since June of last year, I have served as an Area Manager. Prior to relocating to England, I pursued my studies in Hospital Management and Public Health in America.

Role: In my current role, I am responsible for fostering person-centred environments that cater to the unique needs of our service users. I ensure that each home within my area receives the necessary support to flourish daily. Recently, I have embarked on an exciting journey of sharing my expertise with colleagues through training sessions. These sessions cover a range of topics including moving and handling, first aid, and soon, NAPPI and PBS.

Interests: Outside of work, I have a keen interest in tennis and enjoy continually expanding my knowledge on healthcare topics. I also love going on holidays. One of my favourite quotes, which guides my approach to both work and life, is by Benjamin Franklin: "Tell me and I forget. Teach me and I remember. Involve me and I learn."

Regional Operational Manager

Melanie Purcel

Background
With a passion for developing inspirational and transformational leadership, I am dedicated to driving excellence across the Essex region. By empowering individuals and teams, I foster a culture of resilience, learning, adaptability, and personal growth. Leading people through challenges and risks enables them to achieve outstanding results while nurturing their own development.

Qualifications
Certificate in Positive Behaviour support (Pavillion) ,   The Institute of applied behaviour analysis Certificate in  Non–aversive behavioural Support, QCF Level 5 – leadership and management in social care, Anglia Polytechnic University , MA Mental Health completion November 2005, Anglia Polytechnic University , Facilitating Learning in Health Care Settings (ENB 998) , Anglia Polytechnic University , Diploma in Learning Disabilities Nursing (RNLD)

Experience
With over 30 years of experience in health and social care, I have built an established reputation for developing high-quality services for individuals with learning disabilities and complex needs. My extensive management experience spans various healthcare settings, including continuing healthcare services, assessment and treatment centres, and day services for people with learning disabilities and mental health needs. In recent years I have been involved in the development of high-quality residential service for people with learning Disability and ASD

As a dedicated advocate for person-centred care, I am deeply committed to promoting inclusive communication and positive behaviour support. My leadership approach is rooted in empowering individuals and teams to achieve both personal and professional growth while delivering exceptional care.

Highly motivated and self-aware, I continually strive to recognise my strengths and address areas for development, ensuring continuous improvement in all aspects of my work. My dedication to innovation and compassion has consistently driven transformative outcomes across my roles within the care sector.

Interests
I am passionate about travel and immersing myself in different cultures, enjoy staying active and keeping fit, and love hosting and spending quality time with family and friends.

Favourite Quote
‘Our greatest glory is not in never falling, but in rising every time we fall ‘

Contact Details

Overall Rating

Awaiting INspection

Safe

Effective

Caring

Responsive

Well-led